About our Client:
A family owned business that has been thriving in Geelong for over 30 years, our client is a leader in their field with a great internal culture, work ethic and renowned for their high levels of customer service. Due to continued growth, an opportunity now exists for a Customer Coordinator to join the team on a full time basis.

About the Opportunity:
You will be responsible for the smooth running of various projects from an administrative coordination focus. You’ll ensure the organisation and flow of correspondence is recorded onto an in-house database and provide customer service and direction over the phone. You’ll schedule trades staff to jobs, manage billings and invoicing and maintain and cross-check confirmed jobs and staff allocation. Keeping track on the status of jobs, you’ll liaise with managers, retail staff, trades staff and clients alike and process, organise and coordinate site folders for each project daily. Maintaining cost efficiencies, you’ll allocate and correct last minute project or contractor staffing issues and coordinate, prepare and maintain compliance documents. Advising customers on the company’s product range, usage and specifications, you’ll provide high quality customer service at all times and follow up customer queries.

About You:
Highly organised, you take real pride in always being well prepared, structured and orderly. A natural people person, you thrive on responsibility and can think on your feet and operate well in a fast paced environment without getting overwhelmed. Having had experience in a similar position you have proven communication skills and an ability to manage time efficiently, work proactively and prioritise workloads. Proficient in MS Office applications you will have experience supporting an operational team coupled with a can do attitude and have exceptional time management and communication skills. With sound experience in completing general administration duties, you’ll also be able to juggle competing priorities and are thorough with a high attention to detail and demonstrate initiative.

About the Perks:
This business is an energising place to work full of passionate people. They place great importance on being an employer of choice and offer excellent career opportunities including both initial and ongoing training and development, a competitive salary, team events, recognition programs, early finish Fridays, onsite parking and more.

About Applying:
For further information on this opportunity please contact Lauren Hogan of Fruition Recruitment directly on 0439 351 629 to discuss in absolute confidence and/ or obtain a position description. To apply, follow the links or email lhogan@fruitionrecruitment.com.au with your CV.

About Us:
Fruition Recruitment is a Geelong based boutique recruitment firm that specialises in regional recruitment and talent advisory. With a reputation for providing industry leading results, Fruition works hard to provide a fresh alternative to sales-driven agencies and is a business that clients love working with and candidates trust. We are working on this vacancy on behalf of our client.

Please note, hand delivered CVs or office drop ins will not be accepted (candidate meetings are by appointment only) and due to the large volume of applications responses we receive to our advertised roles, we’re only able to contact shortlisted candidates. If it has been more than 7 business days since the date of your application and you haven’t heard from us but would like some specific feedback on your application, please feel free to contact us directly and we’d be happy to discuss with you.

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