About our Client:
Our client is a leading plumbing and maintenance business offering great professional and reliable commercial plumbing services. Holding a high standard for detail and an uncompromised work ethic, they pride themselves on the standards they carry through every plumbing project. Servicing large and small office buildings, aged care facilities, industrial, retail and healthcare sites, this business is continuing to go from strength to strength and due to increased demand, an opportunity now exists for a skilled Business Administration/ Scheduling Coordinator to join the team and to be based from their Head Office in Geelong.
About the Opportunity:
A full time, ongoing role, Monday to Friday 8:00am – 5:30pm, you’ll assist in managing the day to day of a busy trade business. You’ll often be the first contact point for customers, answering the phone, dealing with queries, assisting clients, taking bookings, scheduling work for the team, and prioritising jobs received. Ensuring maximisation of the hourly efficiency of the crew, you’ll work to scope and confirm job timings and conduct periodical reviews to go over projects, improvements and job scheduling. Maintaining accurate operational records, you’ll cross-check contractor invoices for charges to ensure they are correct, and you’ll liaise with the wider team to ensure that what was promised to the customer is delivered. Managing a CRM system, you’ll be responsible for accurate data entry, inputting up to date details and accurately capturing information. This is a key role within the business and for the right person it will grow and develop in seniority, with leadership potential down the track.
With previous experience in a similar role (ideally with a scheduling component), you have strong administrative and organisational skills, and will be able to work autonomously, be reliable and show a proactive approach to work. Naturally customer oriented, you’ll have confident phone, and strong communication skills, including solid written and verbal skills. An effective decision maker, you have excellent time management skills and pride yourself on your level of customer service and being able to adapt to changing circumstances. Flexible, able to think on your feet, and with a ‘can do’ attitude, you work well during busy periods and don’t get easily overwhelmed as you’re able to juggle multiple tasks and competing priorities effectively. Previous experience or knowledge of the plumbing industry (or a related trade) is desired and experience in the use of scheduling software would be highly regarded.
About the Perks:
This is a small, high performing, successful team but they also like to have fun. You’ll enjoy a relaxed, casual environment, pub lunch Fridays, ongoing professional development opportunities, generous remuneration and genuine work/ life balance.
For further information on this opportunity please contact Lauren Hogan of Fruition Recruitment directly on 0439 351 629 to discuss in absolute confidence. To apply, follow the links or email firstname.lastname@example.org with your CV.
Fruition Recruitment is a Geelong based boutique recruitment firm that specialises in regional recruitment, executive search and talent advisory. With a reputation for providing industry leading results, Fruition works hard to provide a fresh alternative to sales-driven agencies and is a business that clients love working with and candidates trust. We are working on this vacancy on behalf of our client.
Please note, hand delivered CVs or office drop ins will not be accepted (candidate meetings are by appointment only) and due to the large volume of applications responses we receive to our advertised roles, we’re only able to contact shortlisted candidates. If it has been more than 7 business days since the date of your application and you haven’t heard from us but would like some specific feedback on your application, please feel free to contact us directly and we’d be happy to discuss with you.